Client Care

EXCLUSIVE Warranty

We stand behind everything we make. Our warranty is not a legal formality — it is a reflection of how confident we are in our craftspeople. If something goes wrong with an Exclusive Tanzanite piece because of how it was made, we will fix it. That is our commitment.

Craftsmanship Warranty

All Exclusive Tanzanite pieces carry a warranty against defects in craftsmanship, including setting failures, metal fracture under normal wear, and manufacturing defects.

2-Year Stone Guarantee

All stones at Exclusive Tanzanite are guaranteed natural. We never sell synthetic or imitation gems, ensuring authenticity and enduring value in every piece.

Complimentary Services

Enjoy complimentary cleaning, polishing, and inspection at any Exclusive Tanzanite atelier. No appointment is required for cleaning and minor inspections.